John Cletheroe's
USA and Canada Holiday Hints


Schiphol Airport, Amsterdam, Netherlands (AMS)

For visitors to the USA or Canada travelling from Britain, a flight from a UK regional airport via Amsterdam (Schiphol) can be very much more convenient than from Heathrow or Gatwick. The advantage of not having the long trip back home from the airport while in a jetlagged state after an overnight flight is very considerable.

After taking into consideration the cost of transport to and from Heathrow or Gatwick, plus a possible overnight stay near the airport and long-term car parking, the Amsterdam option can even work out less expensive.

Amsterdam airport consists of a single huge terminal. Several long piers radiate out from the central shopping area.

For small planes which cannot draw up to a gate, such as the connecting flights from British regional airports, a bus takes you between the plane and the terminal building. This system works very well and is not a problem at all. Flight times fully allow for the bus transfer.

There is some seating on the main level of the terminal, especially near the casino between "E" and "F" piers. There is also a large amount of seating available on the terminal's upper floor, together with a variety of restaurants including a self-service cafeteria and a McDonald's, but these facilities could be better signposted. The upper floor is in two sections; the section above the central section of shops has the seating, the section above the casino area has the cafeteria and the McDonald's.

Schiphol has introduced a number of very intelligent innovations which other airports would do well to copy. There are separate holding areas at each gate, with an adequate amount of seating (this concept is not unique to Schiphol, but it is sadly not yet universal at all airports). The gates for large planes at Schiphol have jetways which divide and connect to two aircraft doors, instead of the usual one, allowing planes to be boarded and exited more quickly. Also, passengers are issued with reusable colour coded cards which indicate which range of seat row numbers they are in, thus avoiding the usual rush when planes are boarded since it is immediately obvious who should be in the queue to board at each stage and who should not.

English is spoken almost universally in the Netherlands and certainly by all workers at Schiphol and on KLM/NorthWest planes who have contact with passengers.

Most of the year the Netherlands is one hour ahead of UK time. In the past the two countries were on the same time for a week or two each spring and autumn due to the change from summer time to winter time or vice versa occurring on different dates. However, I believe that the dates when times change has now been unified.

Prices in shops and restaurants in Schiphol are very expensive and bargains are few and far between, even for visitors from Britain with the supposedly high Pound. In the spring of 2001 all prices were quoted in Euros as well as Dutch Guilders. In the duty free shops two different prices are quoted - duty free (for passengers whose destination is outside the EU) and duty paid (a higher price, for travellers staying inside the EU, where there is no longer any duty free). I believe that payment is also accepted in US Dollars and possibly some other major currencies.

Every year that we have travelled via Schiphol there has been some building work going on and the summer of 2000 was no exception. Disruption to passengers due to building work seems to be fairly well planned and kept to the minimum. The building work at the start of "D" pier which was in full swing in the summer of 1999 has now been completed and the central shopping area between "D" and "E" piers is now being refurbished. The depressing, drab and poorly lit octagonal waiting room on "D" pier for flights to UK regional airports is no longer in use, but unfortunately it has been replaced by an even more depressing and bare rectangular room (also on "D" pier) which does not have sufficient seating.

Transit Passenger Procedures

When flying from Britain to the USA or vice-versa via Amsterdam with KLM UK and KLM or Northwest Airlines, hold baggage is transferred between the two flights for you. Passengers on these flights do not reclaim their hold baggage at Amsterdam. There are no customs or immigration formalities at Amsterdam for passengers travelling from Britain to the USA but in the reverse direction there is a passport inspection at Amsterdam since you are then entering the EU.

Prices In Schiphol McDonald's

Chicken McNugget Sundae Meal (nuggets, fries and a sundae but no drink) NLG 7.55 (Apr-01).

Chicken McNugget Salad Meal (nuggets, fries and a salad but no drink) NLG 10.00 (Apr-01).

Soft drink NLG 4.95 (Apr-01).

Expansion Plans

According to an FT.COM news story on 1-Nov-00, Schiphol's expansion plans include: Together, these new facilities will increase the airport's capacity by some 30% to 55 million passengers per year. In 1999 Schiphol handled 36.8 million passengers, 7% more than in 1998. It is the fourth largest airport in Europe and the eleventh largest in the world.

External Links

Schiphol Airport, Amsterdam, Netherlands

There is an option for an English language version on this site's home page. The site also includes information on the airport's expansion plans (from the English version of the home page select "Schiphol Group", then "Press Releases"). Verified Mar-02.
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Most recently modified 30-Sep-03